Hello, I have this error when I try to connect using RSA.
" Equivalent Command: ssh -i "/Users/[ removed ]/Library/Group Containers/E78WKS7W4U.io.coressh.ssh/.ssh/privatekey/[ removed ]" -o ExitOnForwardFailure=yes -o ServerAliveInterval=15 -o ServerAliveCountMax=3 -o CheckHostIP=yes -o ConnectTimeout=15 [ removed ]@[ removed ]
13:01:20 Connecting…
13:01:20 Using Embeded Helper 6.0 (r3257)
13:01:20 Authenticating…
13:01:21 The operation couldn\200\231t be completed. (CryptorRSA.CryptorRSA.Error error 1.)
13:01:21 Abnormal Disconnect"
If I use the Equivalent command in the console, the access works without any issue.
yang
(Yang.Y)
August 6, 2021, 2:14pm
2
Hello Cristian, could you please enable DEBUG3 logging and send desensitized log?
The default logging level is set to Info, Debug1, Debug2 and Debug3 each specify higher levels of verbose output.
[image]
Core Shell
Open or go to Hosts tab, right click on the host and select Edit Settings… from context menu, navigate to Connection tab, then scroll down to Log Level option.
Press ⌘ I (or select Shell -> Show Inspector from main menu) reveals shell session information, as well as log content.
[image]
Core Tunnel
Navigate to tunnel's Settings…, Connection tab, then scrol…
Thanks,
Yang
felasfa
(Felasfa Wodajo)
August 6, 2021, 9:23pm
3
Hi
I have the same error starting today or yesterday.
This is the Debug3 log: https://d.pr/n/L22JWF
sorry I have to send Droplr link to the text as the discussion forum won't let me upload "more than 2 links" as a new user (not sure what it is considering "links")
thank you
yang
(Yang.Y)
August 7, 2021, 2:38am
4
@felasfa thank you very much for the debug log. Are you using a M1 Mac? Could you please install and enable Core Helper then try again?
Core Helper is not required for Core Shell (Setapp)
In order to work with local terminal, authentication agent, system configurations and other advanced features, you must install Core Helper.
How to install?
Download Core Helper Installer application using the link below:
Core Shell / Tunnel >= 3.6: Download Core Helper 6.6 Installer
Core Shell / Tunnel == 3.5.1: Download Core Helper 6.4 Installer
When the download is complete, launch Core Helper Installer by dou…
Yang
yang
(Yang.Y)
August 7, 2021, 2:50am
5
PS: is this issue always reproducible?
felasfa
(Felasfa Wodajo)
August 7, 2021, 2:30pm
6
Yes
I have multiple tunnels. All are showing the same error and none are working. I’ve restarted the app many times, the computer and the router with which it establish the tunnel. All was working fine until yesterday (or the day before, I’m not sure) and nothing is working now.
yang
(Yang.Y)
August 7, 2021, 3:04pm
7
I'm sorry about the issue
I'll send you a hot-fix binary via personal message ASAP.
yang
(Yang.Y)
August 7, 2021, 4:24pm
8
We have public released hot-fix versions for the CryptorRSA
problem:
Core Tunnel 3.0.1 Release Notes
Version 3.0.1 is a hotfix release for fixing:
CryptorRSA error on connecting (@Cristian_Amicelli , @felasfa )
Special thanks to Cristian Amicelli (@Cristian_Amicelli ) and Felasfa Wodajo (@felasfa ) for helping this release.
[Version 3.0] - 2021-08-03
Core Shell 3.0.1 Release Notes
Version 3.0.1 is a hotfix release for fixing:
CryptorRSA error on connecting (@Cristian_Amicelli , @felasfa )
Unwanted Pinned section header in Profiles window (@zhenLEE )
Special thanks to Cristian Amicelli (@Cristian_Amicelli ), Felasfa Wodajo (@felasfa ) and @zhenLEE for helping this release.
[Version 3.0] - 2021-08-03
@felasfa thank you very much for the detailed log and verifying the hot-fix beta
Yang