Please support: license issue after switching to new macbook

Dear Core Tunnel team,
happy core tunnel user - all good; using it since version 1.
Switched to a new macbook pro, tunnel configs are all threre, so:
cannot restore/recover the premium license.
Pressing the "Restoring ..." option is not working here.
Any assistence/guidance --> welcome!
Thanks, Thorsten

Hi, I'm sorry about the issue, could you please provide screenshots when restoring error occurs?

Excellent. sent an e-mail with a screen shot.

Hi , up to now, I didn't received your screenshot. You can also paste it here if your screenshot doesn't contain sensitive information.



screen shot attached.
email was sent to:

Could you please try deleting the app and reinstalling it from the App Store again?

All good: deleting & re-install via App Store did the trick.
Back to Premium again.
Thanks for your support.

Glad to help :smiley: