Inquiries about 4-year subscription.

[ITKOO (지원 구)]

Hello, I'm Koo Ji-won, a college student living in Korea.

My goal is to be a backend developer.
I'm using the core tunnel application well.

I thought the function of not connecting sessions at the time of a new connection was applied to the pro, so I bought 4 years' worth.

But when I checked, it was possible even in the free version.
Can I get a refund?

If I can't get a refund, can I change it to a year's worth of purchases?

Thank you.

[yang (Yang.Y)]

Hi Koo,

I'm sorry for late reply. Please follow this guide to get a refund:

Get a refund for Premium features

If you’d like a refund for Premium features in Core Shell / Core Tunnel, you must request a refund from Apple. You won’t be able to use Premium features from the App Store after your purchase has been refunded. Visit https://reportaproblem.apple.com/ Sign in with your Apple ID. Click “Report a Problem” on the relevant Purchase. If you have any trouble, post a topic or send @yang a personal message.

The Basic version of Core Tunnel supports only one active tunnel session at the same time.

Please let me know if you need assistance.

Kindly Regards,

Yang