Core Shell crashes on opening on MacOS Big Sur

Core Shell Ask for Support
1

Hello, I am having issues with Core Shell opening on my Mac Mini running Big Sur 11.2.3
It crashes immediately on opening.
I've tried deleting the app and reinstalling from the App Store, but it still crashes on opening.

A portion of the details of the crash are here:

Process:               Core Shell [74230]
Path:                  /Applications/Core Shell.app/Contents/MacOS/Core Shell
Identifier:            io.coressh.shell
Version:               2.7 (3104)
App Item ID:           1354319581
App External ID:       839605482
Code Type:             X86-64 (Native)
Parent Process:        ??? [1]
Responsible:           Core Shell [74230]
User ID:               501

Date/Time:             2021-03-24 13:14:57.868 +1000
OS Version:            macOS 11.2.3 (20D91)
Report Version:        12
Bridge OS Version:     5.2 (18P4347)
Anonymous UUID:        9AD3E863-B908-4FFD-98EF-FFF9627D4F2E


Time Awake Since Boot: 390000 seconds

System Integrity Protection: enabled

Crashed Thread:        0  Dispatch queue: com.apple.main-thread

Exception Type:        EXC_BAD_INSTRUCTION (SIGILL)
Exception Codes:       0x0000000000000001, 0x0000000000000000
Exception Note:        EXC_CORPSE_NOTIFY

Termination Signal:    Illegal instruction: 4
Termination Reason:    Namespace SIGNAL, Code 0x4
Terminating Process:   exc handler [74230]

Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0   io.coressh.shell              	0x0000000108b0cb26 0x10892e000 + 1960742
1   io.coressh.shell              	0x0000000108b0b595 0x10892e000 + 1955221
2   io.coressh.shell              	0x0000000108b0af78 0x10892e000 + 1953656
3   io.coressh.shell              	0x00000001089a20f6 0x10892e000 + 475382
4   io.coressh.shell              	0x00000001089a09d4 0x10892e000 + 469460
5   io.coressh.shell              	0x00000001089a0dbf 0x10892e000 + 470463
6   io.coressh.shell              	0x000000010899fd12 0x10892e000 + 466194
7   libdispatch.dylib             	0x00007fff2021b7c7 _dispatch_client_callout + 8
8   libdispatch.dylib             	0x00007fff2021c96b _dispatch_once_callout + 20
9   libswiftCore.dylib            	0x00007fff2caf2baa swift_once + 26
10  io.coressh.shell              	0x00000001089701a0 0x10892e000 + 270752
11  com.apple.Foundation          	0x00007fff2121b89a -[NSObject(NSKeyValueCoding) valueForKey:] + 317
12  com.apple.Foundation          	0x00007fff2121b4ed -[NSKeyValueNestedProperty object:didAddObservance:recurse:] + 197
13  com.apple.Foundation          	0x00007fff211ff1a6 -[NSObject(NSKeyValueObserverRegistration) _addObserver:forProperty:options:context:] + 496
14  com.apple.Foundation          	0x00007fff211fe538 -[NSObject(NSKeyValueObserverRegistration) addObserver:forKeyPath:options:context:] + 93
15  com.apple.Foundation          	0x00007fff2121b522 -[NSKeyValueNestedProperty object:didAddObservance:recurse:] + 250
16  com.apple.Foundation          	0x00007fff211ff1a6 -[NSObject(NSKeyValueObserverRegistration) _addObserver:forProperty:options:context:] + 496
17  com.apple.Foundation          	0x00007fff211fe538 -[NSObject(NSKeyValueObserverRegistration) addObserver:forKeyPath:options:context:] + 93
18  com.apple.AppKit              	0x00007fff22cc4aec -[NSBinder _updateObservingRegistration:] + 534
19  com.apple.AppKit              	0x00007fff22cc3bd9 -[NSBinder establishConnection] + 244
20  com.apple.AppKit              	0x00007fff22cbd25b -[NSObject(NSKeyValueBindingCreation) bind:toObject:withKeyPath:options:] + 744
21  com.apple.AppKit              	0x00007fff22cbb525 -[NSIBObjectData nibInstantiateWithOwner:options:topLevelObjects:] + 1205
22  com.apple.AppKit              	0x00007fff22d3acf0 -[NSNib _instantiateNibWithExternalNameTable:options:] + 642
23  com.apple.AppKit              	0x00007fff22d3a979 -[NSNib _instantiateWithOwner:options:topLevelObjects:] + 143
24  com.apple.AppKit              	0x00007fff234dc87e -[NSStoryboard _instantiateMainMenu:] + 189
25  com.apple.AppKit              	0x00007fff22ca1907 NSApplicationMain + 712
26  io.coressh.shell              	0x0000000108931659 0x10892e000 + 13913
27  libdyld.dylib                 	0x00007fff203e1621 start + 1

Thread 1:
0   libsystem_pthread.dylib       	0x00007fff203c2458 start_wqthread + 0

Thread 2:
0   libsystem_pthread.dylib       	0x00007fff203c2458 start_wqthread + 0

Thread 3:
0   libsystem_pthread.dylib       	0x00007fff203c2458 start_wqthread + 0

Thread 4:
0   libsystem_pthread.dylib       	0x00007fff203c2458 start_wqthread + 0
2

Hi Chris,

Thank you very much for reporting this issue. Could you please paste the full crash log, so that I can symbolic the log and find out the real cause.

Kindly Regards,

Yang

3

Attached is the full crash log. I can't paste it as it is too large.
Thanks

CoreShellError.txt (78.6 KB)

4

Hi Chris,

Thank you so much for the crash log. I did symbolic it, this is a very weird issue, I not able to reproduce it even after upgrade to macOS Big Sur 11.2.3.

Was it the first time you download and install Core Shell? Did you purchase a license before?

Kindly Regards,

Yang

5

Hi Yang,

It was working fine. Then this suddenly started happened. I also realised a few other apps from the App store stop working too.

I spent some time investigating this, and I after I reset the SMC on my mac, it is now working.

Thanks,
Chris

6

Hi Chris,

Thanks a lot for the information, I'm going to close this topic. Please feel free to create a new topic whenever you have question or need assistance.

Kindly Regards,

Yang